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Drystar DT films

Tags: Film Related, AGFA

(2)

Steve62

Drystar DT films

April 20, 2019 11:19

I have the following problem with AGFA Drystar printers. They typically use the DT2B films, but when a customer changed the film to DT10B, then the printer cannot recognize any more DT2B films. How can the printer get restored to its previous state to be able to function with the original DT2B films.
Is it a matter of settings, or hardware intervention is needed?

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Ronald Swapp

re: Drystar DT films

April 22, 2019 09:22

It shouldn't make any difference what film they use, if you stop using the DT10 and switch back to DT2 it shouldn't be a problem.
Now there may be a problem if you haven't had the RFID tag retrofit installed. But that should have popped it's ugly head up a while ago. Without the retrofit you wouldn't be able to operate on the new DT2 or DT10 film.
Double check to make sure that the drystar sees the proper film by going into printer settings through the gui.

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Ronald Swapp

re: Drystar DT films

April 23, 2019 11:14

On another note, not sure why you want to go back to DT2B when that product is being phased out. But if you are insistent on using it try to recalibrate the mdm for DT2B.

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(2)

Steve62

re: re: Drystar DT films

April 24, 2019 10:20

Thanks Ronald for you suggestions. The customer prefer to still use the DT2B films, so I guess that we shoudl go with your mdm calibration tip. Would you be so kind to highlight the required procedure (perhaps through the manual or similar procedure) since we may not be familiar with what's involved

Thanks again

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