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AGFA NX Workstation - Processing Software Missing (CR30X)

Tags: PACS / DR / CR / Digital, AGFA

(1)

RRU

AGFA NX Workstation - Processing Software Missing (CR30X)

November 07, 2017 09:33

Hello,

We are currently having a problem with the workstation of an AGFA CR30X unit. The NX application does not want to start and throws a Processing Software Missing error.

I do not have the disks to re-install the software and I do not know the installation procedure.

The system had problems with a hard drive and the CMOS battery. The battery lost charge and the BIOS put the date on 1/1/2005. While under this date, there was a license error. Once we changed the battery and put the correct date, the license error disappeared.

One of the disks was damaged (not recognized), but the system has a Raid 1. We managed to get an identical disk, changed it and reconstructed the Raid.

The workstation has Windows 7 operating system.

I would like to know if anyone can help us to re-establish the unit, either by sharing files and instructions, or if someone can log in remotely and assist us.

Thank you!

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(82)
(15)

Uldis Verdins

re: AGFA NX Workstation - Processing Software Missing (CR30X)

November 08, 2017 09:35

Hi!
What CR30X do You have 1 edition (FireWare connection) or 2 edition (LAN connection)?

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(14)

Reddi Kondapally

re: re: AGFA NX Workstation - Processing Software Missing (CR30X)

August 10, 2018 08:22

hi i nhave the same problem it showing error mess 310, it is for cr 30 x 1 edition, please help me, thanks.

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(262)
(39)

Gabriel Cool

re: AGFA NX Workstation - Processing Software Missing (CR30X)

November 08, 2017 09:38

Your email?

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(14)

Reddi Kondapally

re: re: AGFA NX Workstation - Processing Software Missing (CR30X)

August 10, 2018 08:22

hi i have the same problem, dont have cd, workstation showing an error mess310, please help me, thanks, my email is drreddysekhar@gmail.com

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(143)
(9)

Ronald Swapp

re: re: AGFA NX Workstation - Processing Software Missing (CR30X)

August 29, 2018 03:18

fyi, Dr. Reddi's problem was that the individual he purchased the CR30 from sold him a workstation with a retired dongle. And the workstation licensed was not valid for use with a CR30X. The NX Workstation was only licensed for use with a CR25, 35, 75, 85 and DXG. He is presently fighting with Paypal to get his money back for a system that should never ever have been sold.
I extracted the alf file and found no licensing for a CR30X.
I spoke with AGFA Global Support and they concur that the system should never have been sold. The present dongle is not valid for use with a CR30 and because the dongle is retired they can not issue a fresh alf.
The reason why the dongle is retired is because the genius who sold the system did a roll over to a fresh AGFA workstation transferring the license dongle to the new station dongle.

So lesson to all of you looking to purchase used AGFA systems, verify that the system functions with the digitizer they are selling the workstation with.

I have since sent him a NX workstation that had a functional dongle and alf file and was licensed for a CR30X first generation.

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(14)

Reddi Kondapally

re: AGFA NX Workstation - Processing Software Missing (CR30X)

August 10, 2018 08:22

hi did you get solution for your problem, i have the same problem , i dont have the cd sofware, and it showing error mess310, please help me , thanks, my email id is drreddysekhar@gmail.com.thank you

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