Innovaccer partners with RubiconMD to facilitate primary care eConsults on its FHIR-enabled data activation platform

Innovaccer partners with RubiconMD to facilitate primary care eConsults on its FHIR-enabled data activation platform

Press releases may be edited for formatting or style | July 10, 2020 Health IT Primary Care Telemedicine
Innovaccer, Inc., a leading healthcare technology company, announced its partnership with RubiconMD, a leading eConsult service that will enhance Innovaccer’s FHIR-enabled Data Activation Platform and help its primary care physicians (PCPs) to connect with specialists at the point of care.

The referral process from primary care providers to specialists remains an inconsistent, often fragmented and delayed experience for both the primary care provider and the patient. It is estimated that over 40% of specialist visits are avoidable, around one-fourth of the patients lack coordinated access to specialty care and patients often experience long wait times for high-demand specialties.

The integration of RubiconMD’s eConsult solution with Innovaccer's FHIR-enabled Data Activation Platform will provide Innovaccer clients with same-day insights from top specialists to reduce care gaps and wait time for patients. PCPs will be able to create eConsult requests within the platform and receive real-time notifications on the same platform when the specialist responds. This will expand the scope of practice for PCPs, increase care coordination and will also decrease low-value specialty visits. Additionally, this referral solution will empower PCPs to stay connected with their patients and specialists at every step of care through consistent follow-ups.


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Physicians who use RubiconMD eConsult with its referral service platform have reported an increase in job satisfaction, and 80% of eConsults on the platform have resulted in improved care plans.

Together, RubiconMD and Innovaccer will address major pain points for healthcare professionals such as high referral leakage rate, unnecessary referrals, appointment non-adherence, and poor provider match. Combined with RubiconMD’s eConsult feature and its referral management solution built on top of its Data Activation Platform, Innovaccer will drive significant healthcare savings with a total estimated annual savings of $3.5 million per 100,000 managed lives.

“RubiconMD’s goal has always been to support primary care,” Gil Addo, CEO & Co-founder of RubiconMD said. “Partnering with Innovaccer will advance this mission by increasing PCP access to eConsults and pairing with Innovaccer’s platform will streamline any potential transitions in care and allow primary care clinicians to practice at the top of their licenses."

“When a patient misses out on receiving the right care, it is a failure of the healthcare system. The key to ensuring that every patient receives the right care at the right time is establishing better connectivity among primary care physicians and specialists across the nation,” says Abhinav Shashank, CEO of Innovaccer. “The partnership with RubiconMD will enable us to bridge that barrier among providers and include eConsults and smart referrals into our platform to improve patient outcomes and reduce costs.”

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