TeleHealth Services and Banyan virtual nurse system help hospitals respond to COVID-19

TeleHealth Services and Banyan virtual nurse system help hospitals respond to COVID-19

Press releases may be edited for formatting or style | March 27, 2020 Health IT Telemedicine
CARY, N.C. and OMAHA, Neb. (March 24, 2020) – TeleHealth Services and Banyan Medical Systems have launched a new partnership to jointly provide audiovisual telenursing solutions at no cost to TeleHealth Services client hospitals for COVID-19 patients in furtherance of Banyan's TAP4H program.

Through Banyan's tech-enabled staffing solutions, nursing staff can conduct virtual care visits through centralized workstations within their hospitals or in remote locations to reduce the risk of spreading the disease and augment care for more patients. The AV technology provided by TeleHealth enables virtual care for isolation room patients using a networked TV, mounted camera, and an integrated pillow speaker for patient and nurse interaction.

In addition to providing the Telehealth Aid Program for Hospitals (TAP4H) program, Banyan is partnering with TeleHealth to offer the solution to select TeleHealth Services hospitals, equipping up to five isolation rooms at no cost as part of a rapid response program to help hospitals deliver needed care while addressing potential nurse shortages in the midst of the coronavirus pandemic. The new partnership enables Banyan to offer a joint solution to additional hospitals including TeleHealth Services' interactive software, AV integration, services and support.

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"We understand the demands on nurses and clinical staff in hospitals every day. This pandemic has the potential to quickly overwhelm hospital staff and capacity," said TeleHealth Services General Manager Kevin Colores. "TeleHealth Services' expertise with interactive patient care technology and AV systems both inside and outside the patient room is a key factor in rapidly deploying this telenursing solution. We are collaborating with Banyan to quickly help hospitals during this crisis, facilitating interactions without the need for direct contact that can spread the disease."

The virtual care system can be configured to operate with fully trained and appropriate managed staff within 14 days. By conducting certain clinical assessments from a remote workstation, nurses who also may be at risk for the virus are better protected. The telenursing solution also conserves PPE (personal protective equipment) for hospitals. Remote staff can supplement existing patient care professionals with admissions, education, patient requests, safety companionship, and discharge planning. The system can be also used to support safe visitation from other medical professionals (hospitalists, specialists, etc.) and pastoral care.

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