From the March 2020 issue of HealthCare Business News magazine
By Steve Maull
Over my many years in biomedical engineering and as an instructor teaching equipment service teams about the operation, preventive maintenance and calibration of contrast injectors, I have come to recognize some of the most common phone calls I get about some of the most popular injector models.
Here is my list of common issues and the solutions that are most likely to resolve them.
Bad Head Cable (Stellant or ProVis/Mark V Plus):
Numed, a well established company in business since 1975 provides a wide range of service options including time & material service, PM only contracts, full service contracts, labor only contracts & system relocation. Call 800 96 Numed for more info.
The head cable on Stellant and ProVis/Mark V Plus injectors takes a lot of abuse; they get twisted and bent awkwardly countless times a day. The problem is, the head cable is a bundle of wires, and depending on which wire breaks or comes disconnected, that determines the symptom the system starts displaying. However, the telltale signs that a head cable needs replacing are 1) the symptom almost always starts out as intermittent, and 2) the symptom almost always starts out appearing, or disappearing, when the injector head is tilted up or down (whatever wire has come loose in the head cable is making contact in one head position, but breaks contact when the head is tilted in a different direction).
Bad Head Display Board / Switch Card (Stellant or Spectris Solaris):
The display board on the injector head is another relatively high-fail item because it gets contrast spilled on it and it gets pressed on by the operator when filling the syringes, so it takes a little more abuse than most other components on the injector. The symptoms of a head display board in need of replacement often start out as the display segments stop operating or the fill buttons stop moving the piston up and down.
Bad 48 VDC Power Supply (Stellant):
In the main power supply of the Stellant system, there is a 48VDC power supply that is notorious for going bad, (causing error code 3026 or 3028). On that power supply board there are two black wires and two red wires coming into the top of the board. Measure the DC voltage across any black/red pair and you will see it is too low. There is a pot right next to those wires on that power supply board that you can use to adjust the voltage back up to 48 VCD. However, this is just a temporary fix; you still need to replace that 48 VDC board.
Bad Battery (Spectris Solaris):
The symptom will be that the head is not communicating with the display. These batteries are good for several years but at some point it will begin to lose its ability to hold a charge. At first, as soon as they perform an injection, the battery charge indicator immediately drops. Eventually, the battery will just not charge. Solution: Replace your battery every 2-3 years.