DOTmed Home MRI Oncology Ultrasound Molecular Imaging X-Ray Cardiology Health IT Business Affairs
News Home Parts & Service Operating Room CT Women's Health Proton Therapy Endoscopy HTMs Mobile Imaging
SEARCH
当前地点:
>
> This Story


注册记数器 to rate this News Story
Forward Printable StoryPrint Comment

 

 

More Cost Containment Corner

Virtual care and the real world impact Dr. Nick van Terheyden on what it means for hospitals, physicians and patients

A modest proposal: Cost containment and the quality of life Dr. Albert Shar assesses value through the eyes of the patient

Health care’s ‘quiet crisis’ Clinical teams need timely process control and standardization systems and tools

Strategic partnerships: A path to the three rights Achieving the right care requires collaboration

How to improve readmission rates with a population of at-risk patients Neil Smiley, founder Loopback Analytics, on why data analytics must be leveraged at every step

See All Cost Containment Corner  

More Industry Headlines

May 2018 AAMI Exhibitor Guide A few of the top companies you’ll want to visit with

AAMI Product Showcase A few of the products and services on display at AAMI 2018

IMAGE Information Systems releases iQ VIEW PRO 3.1 Can identify relevant priors in 1-2 seconds in PACS of more than one million studies

Trump administration halts tariff proposal on Chinese imports... for now The 25 percent tariffs get placed on the back burner

Is low cost Proton-to-Carbon Heavy Ion radiotherapy coming soon? Best Particle Therapy plans to bring smaller footprint system to market in two to three years

'Fake Cerner' MR fraud conspirator pleads guilty, has fatal seizure same day Suresh Mitta passed away within hours of going into custody

Coalition urges CMS clarification on low dose CT guidance Coverage regularly excluded when performed at independent imaging facilities

Gaining the experience advantage In the digital economy, value needs to be evaluated through the eyes of the customer

New algorithm predicts impact of heart transplants on survival in heart failure patients Acquires information based on 53 data points to predict rate and length of survival

Change Healthcare unveils InterQual 2018 Supports decision-making by providing updated and enhanced clinical criteria

Masterful patient onboarding with three important steps

By Chris Byers
From the July 2017 issue of DOTmed HealthCare Business News magazine

First impressions are vital in the health care industry.

A person’s initial encounter with your facility can make or break the decision to become your patient. Health care is extremely personal and often invasive, so it’s critical to do whatever you can to put people at ease and lessen their burden — starting with the onboarding process.

Story Continues Below Advertisement

RaySafe helps you avoid unnecessary radiation

RaySafe solutions are designed to minimize the need for user interaction, bringing unprecedented simplicity & usability to the X-ray room. We're committed to establishing a radiation safety culture wherever technicians & medical staff encounter radiation.



Patient onboarding is the process of registering new patients and getting them oriented with your facility. If your onboarding process is clunky and outdated (starting with a clipboard full of confusing, cumbersome paper forms), you’re likely dimming the patient experience and damaging your first impression. If you’re onboarding effectively, new patients should quickly understand that your organization offers convenient, timely and confidential care.

Consider how your patients interact with the world and dispense information in their day-to-day lives. They send text messages in lieu of voice-to-voice communication. They purchase clothes, toys, and even meals, online. They apply for jobs via electronic applications. They take full advantage of the convenience technology provides in every other facet of their life, so why wouldn’t they expect the same from their doctor’s office?

To improve the patient experience at your health facility, start by mastering patient onboarding. Show new patients that you respect their time and privacy by taking the following three steps.

Adopt digital patient onboarding forms
There’s nothing more inefficient than onboarding patients with paper forms. You’re asking people who are likely rushed, stressed or sick to sit in a crowded waiting room and fill out a stack of intake forms. This means their handwriting likely won’t be fully legible, or they’ll inadvertently omit information. Then, someone from your office has to scan the form or manually enter the patient information into your database. The entire process is tedious and error-prone.

Online patient intake forms are a much simpler solution. Allowing patients to complete onboarding forms online, before they ever enter your office, can do wonders for your health facility. Online forms boast higher completion rates with fewer errors and greater security. They drastically reduce the time required for administrative processing. Best of all, you won’t fall behind schedule when the first patient of the day is still filling out onboarding forms 20 minutes into her appointment time.

Your patients benefit, too. They can complete the necessary intake forms on their own time without feeling rushed. And they don’t have to spend extra time in the waiting room filling out paperwork (or waiting because someone else took extra time to fill out the forms). Plus, digital forms can be customized for convenience, which helps to declutter hefty medical forms.
  Pages: 1 - 2 >>

Related:


You Must Be Logged In To Post A Comment

做广告
提升您的品牌知名度
拍卖+私人销售
获得最好的价格
买设备/配件
找到最低价格
每日新闻
阅读最新信息
目录
浏览所有的DOTmed用户
DOTmed上的伦理
查看我们的伦理计划
金子分开供营商节目
接收PH要求
金子服务经销商节目
接收请求
提供保健服务者
查看所有的HCP(简称医疗保健提供商)的工具
工作/训练
查找/申请工作
Parts Hunter +EasyPay
获取配件报价
最近证明
查看最近通过认证的用户
最近额定
查看最近通过认证的用户
出租中央
租用设备优惠
卖设备/配件
得到最划算
服务技术员论坛
查找帮助和建议
简单的征求建议书
获取设备报价
真正商业展览
查找对设备的服务
对这个站点的通入和用途是受期限和条件我们支配 法律公告 & 保密性通知
物产和业主对 DOTmed.com,公司 Copyright ©2001-2018 DOTmed.com, Inc.
版权所有