From the January/February issue of HealthCare Business News magazine
A hospital with high interoperability between departments can have a direct impact on making the patient visit a faster, smoother process and improving efficiencies in the process. When the same interoperability is demonstrated across hospitals, partner providers and insurance companies, the resulting benefits will extend beyond the hospital to be reflected at every touch point across the health care industry.
According to a recent IDC Health Insights study commissioned by Ricoh, nearly 85 percent of hospitals have many departments with unmet needs for optimizing document workflows. Enhancements to these workflows and data management processes can help hospitals and health care networks achieve the interoperability they need to accelerate patient visits and improve patient satisfaction. More efficiencies ultimately translate to accountable care gains as patient visits and readmissions are reduced, and overall quality of care improves.
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Information mobility enhancements not only change the medium where patient data is recorded, but also improve the ability to capture and store data so that only authorized individuals can access it. With health care data breaches on the rise, patients are growing more concerned about the privacy and security of their personal health information.
Health care providers and insurance networks must do everything in their power to keep patient records private and secure to earn and keep the trust of the patients whose personal data they protect. Electronic records that are only accessible to health care providers via a secure portal give patients the reassurance that their personal data cannot be viewed or picked up by a stranger walking past a printer. The higher the document security, the lower the risk of patient records going missing and the need to replace them with additional paperwork. Hospitals with data management processes that include strong security measures will offer patients the best overall protection of not only their health, but also their personal information.
As the digitization of the health care industry continues, providers will see information mobility benefits in efficient workflows, strong data management processes, consistent care practices for patients and more time allocated to seeing patients. Improved access to holistic patient health information will enable doctors to diagnose and treat patients with their overall health in mind.