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Q&A与埃里克Maass, Medtronic

Robert Garment, Executive Editor | November 05, 2014
Eric Maass
From the September 2014 issue of HealthCare Business News magazine

Eric Maass, Engineering Director and Sr. Master Black Belt, at Medtronic, one of the largest biomedical companies in the world, will be one of the featured speakers at the 18th Software Design for Medical Devices Conference hosted by International Quality and Productivity Center [IQPC] on October 27-28 in Boston.

This is a specialty event recommended for medical device manufacturers, software engineers, software developers, hardware vendors, solution providers, quality assurance people, and lifecycle management experts. Also making presentations will be executives from Siemens Healthcare, GE Healthcare and Philips Healthcare – among others.

HCBN: Is this your first time speaking at the Software Design Conference?

Yes, and I’m looking forward to it, I hear the IQPC people put on a good event. I know I’m going to be sharing the ‘stage’– if I can call it that – with many of the top people in software design and development, so it should be great. My part, called “Managing Risk Exposure and Reducing Recalls” is a working title; I’m refining that with my co-speaker, but it’s going to be close to what we cover.

HCBN: Can you give us a snapshot of some key initiatives you’re working on at Medtronic?

We have a lot of groups at Medtronic, but let’s consider CRDM, Diabetes and Surgical Technologies groups, which represent the range of products that involve software.
For diabetes, we have products that deal with the diabetes condition “open loop” – separate products that can sense a person’s glucose level, and separately, dispensing insulin. But we are developing products that are closed loop systems for diabetics, where the sensing system is interfaced with the dispensing of insulin. The system monitors your glucose levels and automatically dispenses the medication as needed. The pacemaker – which Medtronic pioneered – is a classic example of a closed loop system. But these products also need to ‘talk’ to the doctor. The challenge is, we want to be able to keep the physician up to speed on what is going on, if the person needs an intervention or something that will actually save their life. On the other hand, we also need to be very cognizant of security.

HCBN: Security is a big issue today, isn’t it?

Yes, we need to protect the patient’s information and there are actual regulatory requirements that we have to observe. But more importantly, we want to make sure the information is protected from people who are trying to hack the information, where they are intentionally trying to sabotage the communication with the physician. So we have a lot of considerations in terms of trying to make the communication available where it needs to be and also securing it and keeping it from going where it should not go.

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