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This is a used working warmer. There is a slight crack on one corner, hardly noticeable. It plugs into any wall outlet (North American) and warms your gel to a comfortable temperature.
If you find the item is not as described in the ad it may be returned for a purchase price refund. Generally, all of our items have an inspection warranty which kicks in upon delivery for a period of 7 to 14 days. It is not an operational warranty as most items sold on DOTmed require biomedical certification before use. If you require additional coverage please contact us prior to purchase.