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Shennel Johnson
Cutera Xeo Cool Glide Laser Error Code
December 27, 2011 01:13
Hello everyone, can someone assist me in finding someone in the Houston area that can service/repair my Xeo Cool Glide Laser (Cutera). The Error code coming up is 249/367. I am really having a hard time with this. Any help or advice will be appreciated
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Mickey Couvertier, CBET, CLRT
Re: Cutera Xeo Cool Glide Laser Error Code
December 30, 2011 10:25
Hello. I specialize in this repair. Please contact me for a quote.
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lesley jimenez
Re: Cutera Xeo Cool Glide Laser Error Code
February 24, 2012 10:08
What causes the error codes? How much would it cost to fix it?
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Mickey Couvertier, CBET, CLRT
Re: Cutera Xeo Cool Glide Laser Error Code
February 25, 2012 07:16
Hi Lesley,
The error code will appear about every two to five years on most Cutera systems. Heat, time, and use of your laser will cause this error over time. We provide this service anywhere in the US for $3,250 with all parts, labor, and travel included. This is for these error codes only. Any other minor error codes will be taken care of, but other codes may point to other subsystems, and that would cost more. This almost never happens if we are given all error codes up front. I would warn against hiring a random 3rd party to perform this repair as service software (of which we have every Cutera version) and alignment (which we follow Cutera's procedure, often with better results), as well as a power calibration, and output check. Work by other third parties may lead to busted fibers, leaky power supplies, and errors 212, 202, etc. So be careful who you hire.
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Elena Fechner
re: Re: Cutera Xeo Cool Glide Laser Error Code
December 06, 2012 02:45
I would love you to contact me. 508-754-4000. I have a Cutera CoolGlide Excel-Yag with specific error code 366 and I need to figure out what this is. Have researched but can't see this particular code listed anywhere. Thanks. -Elena
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Saeed Ur Rehman
re: Re: Cutera Xeo Cool Glide Laser Error Code
February 19, 2013 09:01
Dear Mickey
Plz tell me i have the same machine but its handpiece dosnt works on speed 5 and 10. u have any solution of this,
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(1)
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Amaury T. Agoncillo
re: Re: Cutera Xeo Cool Glide Laser Error Code
February 11, 2014 04:40
Hey Mickey its Maury, how's everything bro? Can you email me your cell number amaury@morigontech.com
Got a question for the laser alliance
Amaury Agoncillo, CLRT
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Tony Shokrai
re: re: Re: Cutera Xeo Cool Glide Laser Error Code
February 14, 2014 03:31
Mickey please email me your contact information I need service for Cutera Thanks Tony
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Tony Shokrai
re: Re: Cutera Xeo Cool Glide Laser Error Code
February 14, 2014 03:31
Can you contact me email for Cutera Service Thanks Tony
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Mickey Couvertier, CBET, CLRT
re: re: Re: Cutera Xeo Cool Glide Laser Error Code
May 19, 2014 04:25
Hello Tony, I don't know if your problem was taken care of, but I just saw your post. You can contact me at mickey@crcbiomedical.com if you still need my help.
Thank you.
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(2)
Garald jean louis
re: re: re: Re: Cutera Xeo Cool Glide Laser Error Code
July 20, 2015 03:42
Mr Couvertier
Can you help with 157E4 error code on a coolglide please ?
Thanks
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(2)
nadya bogosyan
re: Re: Cutera Xeo Cool Glide Laser Error Code
December 20, 2014 09:28
what is an error code 230
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ehsan asari
re: Re: Cutera Xeo Cool Glide Laser Error Code
July 09, 2015 09:05
Hello
Mickey Couvertier
Please open the Phaco handpieces and possibly repair plan also email me.
asari_ehsan@yahoo.com
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(2)
nadya bogosyan
re: Cutera Xeo Cool Glide Laser Error Code
December 20, 2014 09:28
what is an error code 230
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Saeed Hashemi
re: re: Cutera Xeo Cool Glide Laser Error Code
August 20, 2015 04:22
E230 is Low Laser Efficiency during the Self Test. solution would be changing Lamp or possibly Cavity if the Flow Tubes are broken. If there were any shock on Laser, then there is a possibility of Bad Alignment of TM1.
I wish I was in United States and could solve lots of laser issues, unfortunately it is a long way from Canada!
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Garald jean louis
re: Cutera Xeo Cool Glide Laser Error Code
July 20, 2015 03:42
did you find anyone because I have a problem too :157E4 error code-
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Saeed Hashemi
re: re: Cutera Xeo Cool Glide Laser Error Code
August 20, 2015 04:22
There is no such an error like 157E4. All the errors in Xeo are in the Format of EXXX where there is a number instead of XXX. If you are getting any error in the form of 157E4, in my opinion you are in trouble. Please let me know if you have that error and you already solved it.info@nassUltrasound.com
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Saeed Hashemi
re: Cutera Xeo Cool Glide Laser Error Code
August 20, 2015 04:22
E249/367 is related to broken lamp and the cost of service if you were in Toronto, Ontario, Canada would be $1100.
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Mauricio Calvo
re: re: Cutera Xeo Cool Glide Laser Error Code
December 26, 2015 10:13
Hi Saheed,
Saw some of your posts on Dotmed. I’m wondering if you have a cutera service manual especially for genesisPlus.
I’ve got an issue with the handpiece I need to resolve.
Merry Christmas to you,
Mauricio
604-209-4777
info@vancouverskinclinic.com
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(2)
John Williams
re: Cutera Xeo Cool Glide Laser Error Code
March 06, 2017 09:07
sure call 801-64709206
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