In addition to notifying individuals whose personal information may have been involved, UC San Diego Health has taken remediation measures, which have included, among other steps, changing employee credentials, disabling access points, and enhancing our security processes and procedures. While we have a number of safeguards in place to protect information from unauthorized access, we are also always working to strengthen them so we can stay ahead of this type of threat activity.
What You Can Do
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It is always a good idea to remain alert to threats of identity theft or fraud. You can do this by regularly reviewing and monitoring your financial statements, credit reports, and Explanations of Benefits (EOBs) from your health insurers for any unauthorized activity. If you ever suspect that you are the victim of identity theft or fraud, you should contact the company that maintains the account on your behalf or your local police.
For more information:
UC San Diego Health expects to send notices to all individuals whose data was impacted by September 30, 2021. In the interim, UC San Diego Health has established a dedicated call center to answer questions. The call center is available toll free in the U.S. at 1-855-797-1160 from 6:00 a.m. to 8:00 p.m. PT Monday through Friday and from 8:00 a.m. to 5:00 p.m. PT Saturday and Sunday. A dedicated Experian representative on behalf of UC San Diego Health will be available to assist community members.
About UC San Diego Health:
UC San Diego Health, the region’s only academic health system, is dedicated to delivering outstanding patient care through commitment to community, groundbreaking research, and inspired teaching. Its specialty care for serious and complex conditions is consistently ranked among the nation’s best by U.S. News & World Report and other organizations. The 808-bed academic health system includes UC San Diego Medical Center in Hillcrest and Jacobs Medical Center, Sulpizio Cardiovascular Center, Moores Cancer Center, Shiley Eye Institute, Koman Family Outpatient Pavilion, and Altman Clinical and Translational Research Institute, all in La Jolla, as well as primary care and same-day services at clinics throughout Southern California.
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