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Philips and Humana team up to improve care for at-risk Medicare Advantage members

Press releases may be edited for formatting or style | December 05, 2019 Insurance
Amsterdam, the Netherlands – Royal Philips (NYSE: PHG, AEX: PHIA), a global leader in health technology, today announced a collaboration with Humana Inc. (NYSE: HUM), one of the leading health and well-being companies in the U.S., to help improve care and health outcomes for select high-risk Medicare Advantage members. Through an integrated approach, Humana has implemented two programs that leverage Philips’ medical alert services and remote member monitoring (RMM) solutions to actively monitor at-risk Medicare Advantage members, encourage more timely interventions and improve care delivery.

“Our goal is to continue to find ways to help our Medicare Advantage members stay longer and safer in their homes,” said Susan Diamond, Humana’s Home Business Segment President. “We believe our work with Philips will help offer our members and their caregivers more in-home support and help them to stay engaged and focused on prevention.”

In the face of rising healthcare costs, payers are increasingly realizing the value of population health management, and seeking partnerships with proven experts in the space to help identify vulnerable populations to deliver meaningful insights into patient conditions. Philips connected care solutions will help Humana provide a seamless care experience by connecting services, analytics and devices to help increase patient engagement and access to care. Leveraging Philips’ established solutions, Humana’s care teams can have line-of-sight into members’ wellbeing to help proactively deliver appropriate interventions.

“Forward-thinking companies like Humana are realizing how deploying population health management can enable the industry to influence high-risk, high-cost populations at scale to help them lead healthier lives,” said Carla Kriwet, Chief Business Leader Connected Care, Philips. “As the industry moves beyond traditional care delivery in the hospital to health delivery that starts and ends in the home, Philips’ population health management solutions can enable strong collaboration between care recipients, providers and payers, connecting care and empowering patients.”

Enabling timely, seamless care for seniors

Humana is identifying members who are at-risk and offering them Philips Lifeline medical alert service, including AutoAlert, Lifeline’s proven fall detection technology, supported by Philips CareSage predictive analytics. Early referrals of patients with chronic conditions, and those at risk of falls, can help enable timely care and interventions, while simultaneously improving clinical outcomes [1]. By providing seniors with 24/7 remote access to trained care specialists who can dispatch the right kind of help, this program will help support Humana’s at-risk Medicare Advantage members in their wish to age-in-place. It can also help reduce unnecessary and costly hospital readmissions [2] which in turn can help lead to overall improved patient experience, higher quality of care and more efficient resource utilization. Philips Lifeline is available on select Humana Medicare Advantage plans offered nationwide.

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