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Health IT Viewpoints

by Lauren Dubinsky, Senior Reporter | April 23, 2015
Primary Care
From the April 2015 issue of HealthCare Business News magazine


We have physicians who go to conferences who still need to be on the job so we have designed our systems so that clinical information does not get transferred over to the person who is using their own device. It is an image of it that shows up on the screen that doesn’t get stored there.

HCBN: What BYOD strategies should hospitals deploy?

Lisa Gallagher

Lisa Gallagher: First and foremost, hospitals need to make a policy decision as to the ability of employees to connect their devices to the hospital network. If this is allowed, there needs to be a policy in place that clearly states the rules and parameters, and the employee should sign an agreement as a condition of connection. Hospitals should be aware of and/or specify the mobile apps that employees are using for job related functions and monitor the related threats and vulnerabilities. This is an ongoing activity and employee compliance is the key.

HCBN: Are there any game-changers in technology or the way we harness data being discussed today?

Sue Schade: Watching technology evolve and determining how we can leverage it within health care is one of the fun parts of this job. I expect the focus on analytics to grow — we are in the process of developing an overall enterprise analytics roadmap that supports our tri-partite mission of research, education and clinical care. New technologies that support patient engagement and make their experience easier and more convenient will continue to evolve. Our patients expect to see more of what they are used to as consumers of other products and services.

Jonathan Leviss: At my health center, anything that makes it easier for providers to care for patients more efficiently such as HER workflows for primary care and chronic disease management (order sets, collaboration across team members for shared documentation) and virtual collaboration tools. Even simple ones like virtual visits in the EHR to collaborate between providers, nurses, medical assistants and administration staff, enable better and more efficient care even when members of the team are virtual.

Kumar Chatani: A major game-changer in health care technology is to enhance and personalize the patient experience. We are piloting several eHealth applications and telemedicine applications for various clinical departments to improve the patient experience. Another major game-changer is the NY State DSRIP program (Delivery System Reform Incentive Program). This is a major program that will help us coordinate care in the community across 200 partners.

Edward Babakanian: As much as possible, health care should be more preventative and if you help people monitor their health, then they can make healthy choices. Wearable technology enables monitoring of health status indicators such as blood pressure, temperature, glucose level, blood oxygen saturation, and so forth. We think that remote monitoring of patient populations who may be at higher risk levels can reduce the number of admissions or adverse effects. We are excited about the opportunity to further leverage new technology to improve quality, outcomes, patient safety and improved efficiency.

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