From the April 2014 issue of HealthCare Business News magazine


There are three major challenges for an organization of our size and diversity:

The first is the interaction with the various cultures across our organization. We have strong direction from system leadership to coordinate, collaborate and standardize our care processes and build them in the EHR. We have made tremendous progress in this area by building trust and delivering value.

The second is geographic dispersion — we must develop and maintain strong relationships despite the distance and respect local needs while at the same time ensure that system standards are met. We have to respect differences in hospital size, services and resources. So we have to do a lot of creative thinking to figure out how to support local needs without producing expensive variation that isn’t justified.

The final challenge is universal — the continually increasing number of regulations and quality reporting requirements. Time spent planning, developing and implementing what is needed to meet Meaningful Use stage 2 and 3 requirements as well as other regulatory requirements consumes a lot of time and effort that could be spent on improving clinician satisfaction, safety and quality.

Click here to view the hospital spotlight pictorial of some of SSM Health Care's facilities.


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