MedInformatix previews suite of mobile technologies at RSNA 2020

December 03, 2020
Los Angeles, CA – (December 2, 2020) Looking to make the delivery of healthcare more efficient in a changing global environment, health IT innovator MedInformatix today began previewing a suite of new mobile and mobile-enabled applications at the Radiological Society of North America's (RSNA) 106th Scientific Assembly and Annual Meeting. The IOS and Android-compatible applications, many of which are in the final stages of development, are aimed at helping radiology and other medical specialties strengthen the relationship between patients and the providers who serve them, while simultaneously helping practices increase operational productivity and profitability.

The new applications have been designed to streamline the appointment scheduling, registration, check-in, authorization and billing procedures, enabling patients and providers to securely conduct many of these functions from the palm of their hand. They also serve as an effective two-way communication tool to relay important pre-appointment and other information between patient and provider in a manner that is both convenient and safe, qualities that have become top-of-mind especially during the ongoing Covid pandemic.

"The development of this new suite is an important step in our continuing effort to introduce new technologies that enhance the practice-patient relationship, and help practices be more efficient in today's rapidly changing and competitive healthcare landscape," said Pat McGonigle, CEO of MedInformatix.

One of the new offerings, MI Contact, is a marketing-centric app designed to help practices manage contacts and generate new leads from referring physicians.

MI Contact provides marketers the ability to chart useful pre- and post-marketing outreach notes on a certain referring group so a history can be developed to manage the relationship as it unfolds. Other features include an expense functionality to monitor marketing budgets for groups who track the amount spent per doctor or referral group. The app can also be used to calculate the approximate cost of referral, similar to the cost of customer acquisition used by sales professionals, so the practice can determine a return on its marketing investment.

Michele Jones, Chief Marketing Officer at MedInformatix, compares MI Contact to a CRM system on-the-go. "We know how time-consuming and costly it can be for practices to track and manage referral relationships. With MI Contact our goal is to bring a level of connectivity, productivity and accountability to the practice that never existed before."

The applications have been developed in coordination with members of the MedInformatix client community who have rigorously tested them for patient and practice usability. One practice, TRA Medical Imaging, served as a test site for many of the applications. CEO Chris Coates says his Tacoma, Washington area practice noticed a tangible uptick in patient satisfaction and practice productivity. "Even in the early testing phase the applications have exceeded everyone's expectations. We're anxious to see the results on a larger scale once the technology is fully developed and implemented practice-wide."

The new applications offer a seamless integration to enterprises operating on the MedInformatix RIS technology platform and come FHIR API approved, helping practices meet federally mandated Quality Payment Program requirements.

When it comes to mobile functionality, McGonigle says healthcare has been playing catch-up to banking, retail and other industries. "The time has come for the sector to embrace innovation at all levels of the healthcare delivery chain. This is an exciting time for a technology company like MedInformatix to show what's possible."

MedInformatix hopes to begin widespread deployment of the application suite in the first quarter of 2021.